Most Reliable 2020 SUVs and Least Reliable

Consumer Reports (CR) has crunched the data and made predictions about the most reliable and least reliable 2020 SUV models. All of the models evaluated have been around for at least two years, giving them a track record to base off.

The CR predictions are based on a survey of 420,000 vehicle owners within the past three years. The owners evaluated their vehicles on engine performance, safety systems, vehicle infotainment and other aspects of their experience to assess their reliability. CR used the data to calculate car, truck, van, and SUV reliability ratings.

We have broken down their survey findings down among SUV models, and below are the top 6 most reliable and top 6 least reliable SUV models.

Lexus NX 300h

Most Reliable 2020 SUVs

  • Lexus GX
  • Hyundai Kona
  • Mazda CX-3
  • Lexus NX
  • Toyota 4-Runner
  • Mazda CX-9

Least Reliable 2020 SUVs

  • Jeep Wrangler
  • Volkswagen Atlas
  • Volkswagen Tiguan
  • Acura MDX
  • Tesla Model X
  • Chevrolet Traverse

In reviewing the lists, price didn’t equate to having the most reliable SUV model. The most reliable SUVs were fairly even disseminated amongst the SUV classes.

Two luxury SUV models made the list, one truck-based SUV made the list, one three-row crossover, and perhaps somewhat surprising, two 2020 subcompact SUVs were on the most reliable list. So more expensive doesn’t mean more reliable.

volkswagen atlas


New SUV Reliability

All of these models have been around for at least a few years, giving them a track record to base off. This is particularly true in the case of the 4-Runner, which first debuted in the U.S in the 1984 model year. Impressively, the 4-Runner is also a top pick for resale value.

While some all-new SUV models may prove to be very reliable over time, the data isn’t yet there to validate their reliability and there can be kinks to work out/glitches to fix with new models. With more proven and tested models, the growing pains should have already been worked out.

While the Tesla’s SUV, the Model X, still has work to do, it’s Model 3 compact car earned a spot on the top ten most reliable 2020 cars list after failing to make the mark the previously.

Most & Least Reliable SUV Brands

In terms of car, truck, and SUV reliability overall among brands, Toyota, with Lexus being ranked first and its namesake ranked third was tops. Mazda, another Japanese automaker, ranked second. In fact, nearly all the SUV models that made the 2020 most reliable SUV list are from Japan. The one exception was the Kona, from South Korean manufacturer Hyundai.

hyundai kona

Not all Japanese manufacturers fared as well. Subaru dropped five spots in the CR rankings from last year. This was attributed to two SUV models, the all-new Ascent, and the recently redesigned Forester. Despite the bad news, Subaru still finished as the 7th most reliable automaker out of 30.

German and American Manufacturer SUV Reliability

No American manufacturers had an SUV model with best reliability ratings, while two models, the Jeep Wrangler and Chevrolet Traverse made the least reliable 2020 SUV list. However, on the positive side, the Wranger made the list for best 2019 resale value SUVs and was the Motor Trend 2019 SUV of the Year.

Volkswagen, a German manufacturer, had two models, the Atlas and the Tiguan make the least reliable SUV list.

Have experience with an SUV model on reliability? We want to hear from you. Please share in the comments below.

One Response

  1. Top Small SUVs for Tall Drivers | NewSUV.org Says:

    […] suspect reliability. If reliability is a key factor for you in a vehicle, you’ll want to check this […]

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